Our initial consultation and case assessment are completely free. We work on a "No Win, No Fee" basis — you only pay a percentage of the amount we successfully recover. If we don't win, you owe us absolutely nothing.

Simple cases are often resolved in 1–2 weeks. More complex disputes involving financial institutions or international companies may take 4–8 weeks. We always move as fast as possible and keep you updated throughout.

Yes — a prior rejection is not the end. We regularly succeed on cases that have been previously denied. We know the escalation paths, regulatory bodies, and legal levers that companies respond to when individuals alone cannot.

Basic details to get started: your name and contact info, the name of the company involved, a brief description of what happened, the amount in dispute, and any previous correspondence. We'll guide you through anything else we need.

Absolutely. We handle disputes with companies worldwide and have experience navigating consumer protection frameworks across the US, UK, EU, Canada, and Australia, among others.

Your data is encrypted and stored securely. We are fully compliant with applicable data protection laws and will never share your information with any third party without your explicit consent.

Once we take on your case, we front all time and effort. Only after we've successfully recovered your money do we deduct our agreed percentage. You never receive a bill for a failed case — the risk is entirely ours.

We cover a wide range: online purchase disputes, transport & logistics, event & ticket refunds, warranty and guarantee claims, subscription and membership billing, financial service refunds, billing errors, and travel & accommodation issues.

There is no strict minimum — we assess each case on its merits. However, for very small amounts, our team will advise you honestly during your free review whether pursuing the claim makes practical sense for you.